PENGARUH KOMUNIKASI DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN PADA HOTEL COMO SHAMBHALA ESTATE UBUD

Abstract

The thesis entitled "The Influence of Communication and Work Motivation on Employee Performance at the Como Shambhala Estate Hotel Ubud" aims to determine the effect of communication on employee performance at the Como Shambhala Estate Ubud Hotel. To determine the effect of work motivation on employee performance at the Como Shambhala Estate Hotel Ubud. To find out how big the influence of communication and work motivation on employee performance at the Como Shambhala Estate Hotel Ubud. To find out which variables have the dominant influence on employee performance at the Como Shambhala Estate Hotel Ubud. The sample used was 60 people and this study used a questionnaire in data collection. The data analysis techniques used are descriptive analysis, validity and reliability tests, classical assumption tests, multiple linear analysis, t-test analysis, coefficient of determination, and Standardized Coefficient Beta. The results of the analysis produce a regression equation model Y = 2.675 + 0.337 X1 + 1.073 X2 which shows that communication (X1) has a positive and significant effect on employee performance. Work motivation (X2) has a positive and significant effect on employee performance. The magnitude of the influence of communication and work motivation on employee performance at the Como Shambhala Estate Hotel Ubud is 85.6%. Work motivation is the most dominant variable affecting employee performance at Hotel Como Shambhala Estate Ubud with a value of 0.741, while the communication variable is 0.260.